Returns Policy
Returns Policy for MishkaxCulture
At MishkaxCulture, we strive to ensure your satisfaction with every purchase. If you're not completely happy, we offer a simple returns process in compliance with Ontario regulations.
Eligibility for Returns
To be eligible for a return, the following conditions must be met:
At MishkaxCulture, we strive to ensure your satisfaction with every purchase. If you're not completely happy, we offer a simple returns process in compliance with Ontario regulations.
Eligibility for Returns
To be eligible for a return, the following conditions must be met:
- The item must be in its original condition, unworn, unwashed, and with all tags attached.
- Returns must be initiated within 5 days of delivery.
- Items that are custom-made, unique one-of-a-kind pieces, or marked as final sale are not eligible for returns.
How to Initiate a Return
- Contact Us: Email us at info@mishkaxculture.com within 5 days of delivery with your order number and reason for return.
- Approval: If your return request is approved, we will provide instructions for sending the item back.
- Shipping the Return: Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure safe delivery.
Refund Method
- All approved returns will be refunded in the form of store credit, which can be used for future purchases on our website.
- Store credit will be issued within 5 business days after we receive and inspect the returned item.
Non-Returnable Items
The following items are not eligible for return:
- Custom or Personalized Products
- Final Sale Items
- Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at
If you have any questions or concerns about your return, feel free to reach out to us at
Thank you for choosing MishkaxCulture!